At Right Fare Match, we are here to assist with flight reservations, car rentals, cruise bookings, and eligible reservations made through our platform.
Right Fare Match is an independent Online Travel Agency (OTA) operated by Plane To Paradise LLC.
For new flight reservations, general enquiries, or assistance with an existing eligible flight reservation made through Right Fare Match:
Phone: 1-866-584-9021
Email: support@rightfarematch.com
For new car rental enquiries or assistance with an eligible car rental reservation made through Right Fare Match:
Phone: 1-866-584-9021
Email: cars@rightfarematch.com
For cruise enquiries or assistance with an eligible cruise reservation made through Right Fare Match:
Phone: 1-866-584-9021
Email: cruises@rightfarematch.com
To ensure your enquiry reaches the appropriate team, please use the relevant email address below.
For eligible requests to change or cancel a reservation made through Right Fare Match. Changes and cancellations remain subject to the applicable provider, fare, booking, and supplier conditions.
For questions regarding the status or eligibility of a refund associated with an eligible Right Fare Match reservation.
For complaints or unresolved concerns relating to a reservation or service provided by Right Fare Match.
For payment-status, receipt, duplicate-payment, or other billing-related enquiries concerning a Right Fare Match reservation.
For privacy questions or requests concerning applicable rights relating to personal information.
For legitimate legal notices and correspondence concerning Right Fare Match or Plane To Paradise LLC. Email delivery does not constitute formal service of legal process where another method is required by applicable law.
accessibility@rightfarematch.com
For assistance accessing our website or services due to an accessibility issue.
For good-faith reports concerning a potential security vulnerability affecting the Right Fare Match website or systems.
partnerships@rightfarematch.com
For supplier, distribution, technology, affiliate, advertising, or other legitimate business enquiries.
When contacting us regarding an existing booking, please provide:
For your security, never send your complete credit/debit card number, CVV/CVC, password, or other authentication credentials by email.
Submitting a change, cancellation, refund, or other service request does not itself confirm that the requested action has been completed. Any applicable action remains subject to the relevant booking conditions and should be considered completed only after confirmation.
Right Fare Match is operated by Plane To Paradise LLC.
Plane To Paradise LLC maintains the following travel-industry credentials and registrations:
IATAN/IATA Accredited #39725722
CLIA #00047967
ASTA Member #900384822
California Seller of Travel #2170825-50
Florida Seller of Travel #ST46533
Washington Seller of Travel #606205532
Right Fare Match is an independent Online Travel Agency (OTA) operated by Plane To Paradise LLC.
We are not an airline, car rental company, cruise line, airport, or transportation operator. Unless expressly stated otherwise, Right Fare Match is not affiliated with, endorsed by, sponsored by, or operated by any airline, car rental company, cruise line, or other travel provider referenced through our services.
Right Fare Match can assist with eligible reservations made through our platform. Operational matters—including flight operations, baggage handling, vehicle collection, rental-counter requirements, cruise embarkation, schedules, delays, cancellations, and provider-controlled services—remain under the control of the applicable travel provider.
For reservations purchased directly from a travel provider or through another travel agency or website, customers should generally contact the original booking provider.
